Onkyo Tx-8050 Update Via Usb

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I am frustrated beyond belief with this TX-8050.


1) Suddenly the Remote will not communicate with the receiver. (changed batteries, all the obvious)

2) When I scroll through Setup/Enter on the model itself and try to update via the USB, I get only "Error0-14, DL Error 30.

Note: I routinely update and flash the BIOS of all my computers here. That is a no brainer.

Why oh why is this so difficult?

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